Careers · Explore one path
New Accounts Clerks
Interview persons desiring to open accounts in financial institutions. Explain account services available to prospective customers and assist them in preparing applications.
Other titles employers use
Banking Services Representative · Customer Service Specialist · Financial Service Representative · Financial Services Representative · Member Service Representative · New Accounts Clerk · New Accounts Representative · Personal Banker
Inside the work
What you would actually do.
6 responsibilities that define the role, before job titles and workplaces change the details.
- Perform teller duties as required.
- Compile information about new accounts, enter account information into computers, and file related forms or other documents.
- Collect and record customer deposits and fees and issue receipts, using computers.
- Inform customers of procedures for applying for services, such as ATM cards, direct deposit of checks, and certificates of deposit.
- Answer customers' questions and explain available services, such as deposit accounts, bonds, and securities.
- Interview customers to obtain information needed for opening accounts or renting safe-deposit boxes.
Who it suits
Would this work hold your attention?
This career often appeals to people drawn to organizing, persuading and helping work.
- Organizing
- Creating order, checking details, and keeping work accurate
- Persuading
- Leading, selling, starting projects, or making a case
Skills and strengths
What you would get good at.
Compare the skills the work relies on, the subjects behind it, and the abilities that make it easier to learn.
Core skills
- Active Listening
- Speaking
- Reading Comprehension
- Service Orientation
- Social Perceptiveness
- Critical Thinking
Subjects to know
- Customer and Personal Service
- Sales and Marketing
- Administrative
- English Language
- Computers and Electronics
Useful strengths
- Oral Comprehension
- Oral Expression
- Written Comprehension
- Near Vision
- Speech Recognition
Working day
Picture yourself doing it.
These measures show how much of the day involves people, movement, conversation, and hands-on work.
| Measure | Out of 5 | What that means here |
|---|---|---|
| Close to other people | 3.9 | Shared rooms, but not shoulder to shoulder |
| On your feet | 3.0 | Mostly seated |
| Talking face to face | 4.7 | Continuous — the job is conversations |
| Working with your hands | 3.3 | Some of the day |
Preparation
How people prepare for this work.
Employers usually ask for a high school diploma. Other routes may also lead into the field.
- High school or less 45%
- A certificate or some college 44%
- A two-year degree 11%
Tools of the work
Technology you may use.
- Spreadsheet software
- Office suite software
- Presentation software
- Document management software
- Word processing software
- Data base user interface and query software
- Enterprise resource planning ERP software
- Electronic mail software
Opportunity near you
See where this work is growing.
Choose a state to compare the size of the field, annual openings, and expected hiring change.
- People doing this work
- 5,800
- Job openings each year
- 10
- Expected hiring change, 2022–2032
- 2.5%
Compare every available state
| State | People doing it | Job openings each year | Expected change |
|---|---|---|---|
| New York | 5,800 | 10 | 2.5% |
| Texas | 4,160 | 370 | −3.9% |
| Missouri | 2,070 | 170 | −11.2% |
| Pennsylvania | 1,760 | 140 | −13.7% |
| Oklahoma | 1,410 | 120 | −11.9% |
| California | 1,400 | 110 | −17.6% |
| Oregon | 1,380 | 110 | −17.9% |
| Ohio | 1,340 | 110 | −10.7% |
| Minnesota | 1,330 | 110 | −16.4% |
| Florida | 1,270 | 110 | −9.3% |
| Iowa | 1,240 | 100 | −11.4% |
| Wisconsin | 1,210 | 100 | −12.9% |
| Illinois | 1,130 | 90 | −18.1% |
| Nebraska | 900 | 80 | −10.9% |
| North Carolina | 820 | 70 | −9.9% |
| Kansas | 680 | 60 | −16.0% |
| Kentucky | 660 | 50 | −12.0% |
| Indiana | 600 | 50 | −16.7% |
| New Hampshire | 600 | 50 | −9.1% |
| Tennessee | 600 | 50 | −15.5% |
| Nevada | 590 | 50 | −11.9% |
| Utah | 500 | 40 | −9.1% |
| Washington | 470 | 50 | 4.4% |
| Arkansas | 390 | 30 | −11.4% |
| Virginia | 370 | 30 | −9.8% |
| Georgia | 360 | 30 | −5.3% |
| Montana | 330 | 30 | −8.3% |
| Wyoming | 290 | 20 | −3.3% |
| West Virginia | 280 | 20 | −12.5% |
| Louisiana | 270 | 20 | −20.6% |
| Maine | 260 | 20 | −13.3% |
| Maryland | 250 | 20 | −16.7% |
| South Carolina | 230 | 20 | 4.5% |
| Mississippi | 220 | 20 | −8.3% |
| New Jersey | 220 | 20 | −12.0% |
| Colorado | 200 | 20 | −16.7% |
| North Dakota | 200 | 20 | −4.8% |
| New Mexico | 180 | 20 | −10.0% |
| Alabama | 140 | 10 | −12.5% |
| Arizona | 120 | 10 | — |
| Connecticut | 90 | 10 | −18.2% |
| Puerto Rico | 80 | 10 | −11.1% |
| Vermont | 80 | 10 | −20.0% |
| Alaska | 50 | 10 | — |
| Delaware | 40 | 0 | −20.0% |
| Virgin Islands | 40 | 0 | — |
| Idaho | 20 | 0 | — |
Career to college
Build a path toward this work.
Start with a related major, then compare colleges where students complete that field.
Where to study
Colleges with strong activity in these fields.
Start with program size, admission, and likely cost. Open a college for the full picture.
CUNY Bernard M Baruch College
- Degrees each year
- 891
- Admit rate
- 50%
- Annual cost after aid
- $6,000
Program entryApply after enrollment
Open college OHOhio State University-Main Campus
- Degrees each year
- 817
- Admit rate
- 51%
- Annual cost after aid
- $10,000
Program entryOpen major
Open college FLFlorida State University
- Degrees each year
- 703
- Admit rate
- 25%
- Annual cost after aid
- $10,000
Program entryApply after enrollment
Open college SCUniversity of South Carolina-Columbia
- Degrees each year
- 597
- Admit rate
- 61%
- Annual cost after aid
- $20,000
Program entryOpen major
Open college PAPennsylvania State University-Main Campus
- Degrees each year
- 577
- Admit rate
- 54%
- Annual cost after aid
- $26,000
Program entryDirect to major
Open college FLFlorida International University
- Degrees each year
- 573
- Admit rate
- 59%
- Annual cost after aid
- $11,000
Program entryOpen major
Open college ALThe University of Alabama
- Degrees each year
- 572
- Admit rate
- 76%
- Annual cost after aid
- $22,000
Program entryOpen major
Open college GAUniversity of Georgia
- Degrees each year
- 545
- Admit rate
- 37%
- Annual cost after aid
- $13,000
Program entryApply after enrollment
Open collegeCompare every college offering finance and financial management services