Careers · Explore one path
Postmasters and Mail Superintendents
Plan, direct, or coordinate operational, administrative, management, and support services of a U.S. post office; or coordinate activities of workers engaged in postal and related work in assigned post office.
Other titles employers use
Delivery Supervisor · Distribution Operation Supervisor (SDO) · Distribution Operations Manager · Distribution Operations Supervisor · Mail Delivery Supervisor · Postal Supervisor · Postmaster · Postmaster Relief (PMR)
Inside the work
What you would actually do.
6 responsibilities that define the role, before job titles and workplaces change the details.
- Monitor employees' work schedules and attendance for payroll purposes.
- Organize and supervise activities, such as the processing of incoming and outgoing mail.
- Resolve customer complaints.
- Prepare employee work schedules.
- Direct and coordinate operational, management, and supportive services of one or a number of postal facilities.
- Hire and train employees, and evaluate their performance.
Who it suits
Would this work hold your attention?
This career often appeals to people drawn to persuading, organizing and helping work.
- Persuading
- Leading, selling, starting projects, or making a case
- Organizing
- Creating order, checking details, and keeping work accurate
Skills and strengths
What you would get good at.
Compare the skills the work relies on, the subjects behind it, and the abilities that make it easier to learn.
Core skills
- Reading Comprehension
- Active Listening
- Speaking
- Social Perceptiveness
- Coordination
- Time Management
Subjects to know
- Administration and Management
- Public Safety and Security
- English Language
- Production and Processing
- Customer and Personal Service
Useful strengths
- Oral Comprehension
- Written Comprehension
- Oral Expression
- Deductive Reasoning
- Speech Recognition
Working day
Picture yourself doing it.
These measures show how much of the day involves people, movement, conversation, and hands-on work.
| Measure | Out of 5 | What that means here |
|---|---|---|
| Close to other people | 3.2 | Shared rooms, but not shoulder to shoulder |
| On your feet | 3.1 | Up and down through the day |
| Talking face to face | 4.9 | Continuous — the job is conversations |
| Working with your hands | 1.8 | Little of the day |
Preparation
How people prepare for this work.
Employers usually ask for a high school diploma. Other routes may also lead into the field.
- High school or less 62%
- A certificate or some college 18%
- A four-year degree 13%
- A two-year degree 7%
Tools of the work
Technology you may use.
- Electronic mail software
- Spreadsheet software
- Office suite software
- Presentation software
- Operating system software
- Word processing software
- Enterprise resource planning ERP software
- Data base user interface and query software
Opportunity near you
See where this work is growing.
Choose a state to compare the size of the field, annual openings, and expected hiring change.
- People doing this work
- 860
- Job openings each year
- 70
- Expected hiring change, 2022–2032
- 11.7%
Compare every available state
| State | People doing it | Job openings each year | Expected change |
|---|---|---|---|
| Texas | 860 | 70 | 11.7% |
| New York | 790 | 0 | — |
| Pennsylvania | 750 | 60 | 1.4% |
| North Carolina | 470 | 40 | 2.2% |
| Ohio | 450 | 30 | −6.3% |
| Illinois | 440 | 30 | −6.4% |
| Michigan | 400 | 30 | −7.0% |
| Iowa | 350 | 30 | — |
| Florida | 330 | 20 | — |
| Georgia | 330 | 20 | 6.5% |
| Virginia | 330 | 20 | −5.7% |
| Wisconsin | 320 | 20 | — |
| Minnesota | 290 | 20 | −6.5% |
| Indiana | 280 | 20 | −3.4% |
| Missouri | 270 | 20 | −6.9% |
| Washington | 270 | 20 | — |
| Alabama | 260 | 20 | −3.7% |
| Louisiana | 240 | 20 | 4.3% |
| Tennessee | 240 | 20 | −4.0% |
| Maryland | 230 | 20 | — |
| Arizona | 220 | 20 | — |
| Oklahoma | 220 | 20 | — |
| Oregon | 200 | 10 | — |
| South Carolina | 200 | 10 | — |
| Kansas | 190 | 10 | — |
| Kentucky | 190 | 10 | −9.5% |
| Colorado | 180 | 10 | −5.3% |
| Maine | 180 | 10 | — |
| Mississippi | 180 | 10 | 5.9% |
| Arkansas | 170 | 10 | −5.6% |
| Montana | 170 | 10 | — |
| Connecticut | 160 | 10 | — |
| Massachusetts | 160 | 10 | −5.9% |
| New Mexico | 160 | 10 | 6.7% |
| Alaska | 150 | 10 | −6.3% |
| Nebraska | 150 | 10 | — |
| New Hampshire | 150 | 10 | — |
| West Virginia | 140 | 10 | −17.6% |
| Utah | 130 | 10 | 18.2% |
| Idaho | 120 | 10 | — |
| Vermont | 110 | 10 | — |
| South Dakota | 100 | 10 | — |
| North Dakota | 90 | 10 | — |
| Wyoming | 80 | 10 | — |
| Nevada | 60 | 10 | −14.3% |
| Delaware | 50 | 0 | 25.0% |
| Rhode Island | 30 | 0 | −25.0% |
Career to college
Build a path toward this work.
Start with a related major, then compare colleges where students complete that field.
Where to study
Colleges with strong activity in these fields.
Start with program size, admission, and likely cost. Open a college for the full picture.
Indiana University-Bloomington
- Degrees each year
- 420
- Admit rate
- 80%
- Annual cost after aid
- $12,000
Western Carolina University
- Degrees each year
- 120
- Admit rate
- 87%
- Annual cost after aid
- $13,000
Syracuse University
- Degrees each year
- 88
- Admit rate
- 42%
- Annual cost after aid
- $21,000
Ohio State University-Main Campus
- Degrees each year
- 88
- Admit rate
- 51%
- Annual cost after aid
- $10,000
Florida International University
- Degrees each year
- 81
- Admit rate
- 59%
- Annual cost after aid
- $11,000
Indiana University-Indianapolis
- Degrees each year
- 66
- Admit rate
- 81%
- Annual cost after aid
- $11,000
University of Oregon
- Degrees each year
- 66
- Admit rate
- 85%
- Annual cost after aid
- $18,000
San Diego State University
- Degrees each year
- 56
- Admit rate
- 34%
- Annual cost after aid
- $13,000