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Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products

Sell goods for wholesalers or manufacturers to businesses or groups of individuals. Work requires substantial knowledge of items sold.

Other titles employers use

Account Representative · Customer Account Technician · Inside Salesperson · Outside Sales Representative · Route Sales Representative · Sales Consultant · Sales Professional · Sales Representative (Sales Rep)

Inside the work

What you would actually do.

6 responsibilities that define the role, before job titles and workplaces change the details.

  • Answer customers' questions about products, prices, availability, product uses, and credit terms.
  • Recommend products to customers, based on customers' needs and interests.
  • Estimate or quote prices, credit or contract terms, warranties, and delivery dates.
  • Consult with clients after sales or contract signings to resolve problems and to provide ongoing support.
  • Prepare sales contracts and order forms.
  • Provide customers with product samples and catalogs.

Who it suits

Would this work hold your attention?

This career often appeals to people drawn to persuading and organizing work.

Persuading
Leading, selling, starting projects, or making a case
Organizing
Creating order, checking details, and keeping work accurate

Skills and strengths

What you would get good at.

Compare the skills the work relies on, the subjects behind it, and the abilities that make it easier to learn.

Core skills

  • Active Listening
  • Speaking
  • Social Perceptiveness
  • Persuasion
  • Negotiation
  • Critical Thinking

Subjects to know

  • Sales and Marketing
  • Customer and Personal Service
  • English Language
  • Mathematics
  • Transportation

Useful strengths

  • Oral Expression
  • Oral Comprehension
  • Speech Clarity
  • Written Comprehension
  • Speech Recognition

Working day

Picture yourself doing it.

These measures show how much of the day involves people, movement, conversation, and hands-on work.

How this job scores on four measures of working conditions, out of five
MeasureOut of 5What that means here
Close to other people3.1 Shared rooms, but not shoulder to shoulder
On your feet2.7 Mostly seated
Talking face to face4.7 Continuous — the job is conversations
Working with your hands2.4 Little of the day

Preparation

How people prepare for this work.

Employers usually ask for a high school diploma. Other routes may also lead into the field.

  • High school or less 48%
  • A four-year degree 34%
  • A certificate or some college 14%
  • A two-year degree 4%

Tools of the work

Technology you may use.

  • Data base user interface and query software
  • Graphics or photo imaging software
  • Operating system software
  • Project management software
  • Enterprise resource planning ERP software
  • Word processing software
  • Video conferencing software
  • Sales and marketing software

Opportunity near you

See where this work is growing.

Choose a state to compare the size of the field, annual openings, and expected hiring change.

Selected stateCalifornia
People doing this work
153,500
Job openings each year
13,720
Expected hiring change, 2022–2032
2.7%
Compare every available state
State People doing it Job openings each year Expected change
California 153,500 13,720 2.7%
Texas 103,260 9,810 14.5%
Florida 96,480 9,060 12.0%
New York 76,210 0
Ohio 67,680 6,010 1.6%
Illinois 64,630 5,760 2.2%
Pennsylvania 60,180 5,340 1.6%
North Carolina 54,660 5,020 7.5%
Georgia 49,190 4,600 10.9%
Michigan 47,340 4,150
Wisconsin 39,760 3,660 8.2%
New Jersey 38,750 3,490 4.2%
Washington 37,470 3,710 7.4%
Indiana 35,100 3,120 1.8%
Minnesota 34,560 3,140 5.6%
Colorado 34,250 3,200 10.7%
Arizona 27,910 2,620 12.0%
Virginia 27,370 2,450 3.0%
South Carolina 26,120 2,440 10.5%
Alabama 22,320 2,030 5.4%
Tennessee 21,540 2,020 11.8%
Missouri 20,390 1,820 2.3%
Louisiana 18,630 1,690 5.3%
Iowa 18,210 1,630 3.2%
Oregon 17,770 1,650 9.8%
Utah 16,640 1,610 19.2%
Kansas 15,600 1,400 3.2%
Kentucky 15,460 1,390 3.1%
Connecticut 14,090 1,290 6.6%
Arkansas 14,020 1,270 5.2%
Oklahoma 10,830 970 3.5%
Nebraska 10,430 950 5.8%
Massachusetts 9,920 880 1.3%
Maryland 9,680 870 4.4%
Nevada 9,350 900 17.8%
Mississippi 9,230 850 8.0%
Idaho 8,520 810 13.8%
New Hampshire 8,390 780 8.7%
Puerto Rico 7,700 720 9.8%
South Dakota 6,130 570 10.6%
Rhode Island 5,900 540 5.9%
Montana 4,800 460 14.6%
North Dakota 4,320 400 7.2%
New Mexico 4,130 380 5.6%
Maine 4,040 350 −3.1%
West Virginia 3,750 340 3.6%
Delaware 3,350 300
Vermont 1,980 180 2.1%
Wyoming 1,730 160 13.1%
Alaska 1,160 110 4.5%
District of Columbia 920 80 3.4%
Guam 320 30 10.3%

Career to college

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