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First-Line Supervisors of Food Preparation and Serving Workers

Directly supervise and coordinate activities of workers engaged in preparing and serving food.

Other titles employers use

Cafeteria Manager · Dietary Supervisor · Dining Services Director · Food and Beverage Director · Food and Nutrition Services Supervisor · Food Production Supervisor · Food Service Supervisor · Kitchen Manager

Inside the work

What you would actually do.

6 responsibilities that define the role, before job titles and workplaces change the details.

  • Resolve customer complaints regarding food service.
  • Train workers in food preparation, and in service, sanitation, and safety procedures.
  • Assign duties, responsibilities, and work stations to employees in accordance with work requirements.
  • Present bills and accept payments.
  • Perform various financial activities, such as cash handling, deposit preparation, and payroll.
  • Supervise and participate in kitchen and dining area cleaning activities.

Who it suits

Would this work hold your attention?

This career often appeals to people drawn to persuading, organizing and practical work.

Persuading
Leading, selling, starting projects, or making a case
Organizing
Creating order, checking details, and keeping work accurate
Practical
Building, repairing, using tools, or working outdoors

Skills and strengths

What you would get good at.

Compare the skills the work relies on, the subjects behind it, and the abilities that make it easier to learn.

Core skills

  • Management of Personnel Resources
  • Speaking
  • Monitoring
  • Coordination
  • Active Listening
  • Instructing

Subjects to know

  • Customer and Personal Service
  • Administration and Management
  • Food Production
  • English Language
  • Production and Processing

Useful strengths

  • Oral Comprehension
  • Oral Expression
  • Problem Sensitivity
  • Deductive Reasoning
  • Speech Clarity

Working day

Picture yourself doing it.

These measures show how much of the day involves people, movement, conversation, and hands-on work.

How this job scores on four measures of working conditions, out of five
MeasureOut of 5What that means here
Close to other people4.4 Arm’s length or closer, most of the day
On your feet3.8 Up and down through the day
Talking face to face3.9 A regular part of the day
Working with your hands3.2 Some of the day

Preparation

How people prepare for this work.

Employers usually ask for a high school diploma. Other routes may also lead into the field.

  • High school or less 97%
  • A certificate or some college 3%

Tools of the work

Technology you may use.

  • Word processing software
  • Spreadsheet software
  • Office suite software
  • Electronic mail software
  • Presentation software
  • Project management software
  • Point of sale POS software
  • Accounting software

Opportunity near you

See where this work is growing.

Choose a state to compare the size of the field, annual openings, and expected hiring change.

Selected stateCalifornia
People doing this work
138,200
Job openings each year
20,620
Expected hiring change, 2022–2032
12.9%
Compare every available state
State People doing it Job openings each year Expected change
California 138,200 20,620 12.9%
Texas 136,010 20,520 21.4%
Florida 92,950 13,880 13.4%
New York 71,040 1,190 20.1%
North Carolina 49,690 7,480 19.2%
Ohio 48,520 7,140 4.0%
Georgia 46,330 6,960 17.6%
Illinois 42,860 6,320 5.5%
Pennsylvania 41,040 6,040 4.0%
Virginia 34,570 5,080 3.6%
Michigan 34,310 5,050 4.1%
Tennessee 32,280 4,860 20.4%
Arizona 30,030 4,510 17.7%
Washington 29,490 5,050 22.9%
Colorado 29,370 4,390 14.5%
Indiana 26,920 3,980 6.8%
Wisconsin 24,920 3,710 11.5%
Alabama 24,200 3,630 16.8%
New Jersey 24,200 3,610 11.6%
Missouri 23,780 3,520 7.4%
South Carolina 23,150 3,460 15.1%
Maryland 20,660 3,070 10.0%
Kentucky 19,780 2,950 11.8%
Minnesota 19,130 2,830 7.2%
Louisiana 18,600 2,750 6.7%
Oklahoma 17,460 2,600 12.3%
Nevada 17,190 2,570 15.0%
Oregon 16,880 2,540 18.1%
Utah 15,190 2,320 34.3%
Mississippi 12,810 1,900 8.1%
Connecticut 12,490 1,880 19.2%
Kansas 12,490 1,850 8.6%
Arkansas 12,030 1,780 8.1%
Iowa 11,600 1,710 5.6%
Massachusetts 9,910 1,480 12.9%
New Mexico 8,340 1,260 21.9%
Puerto Rico 8,000 1,200 14.1%
Nebraska 7,880 1,170 10.2%
West Virginia 6,880 1,010 3.9%
Montana 5,970 890 16.1%
Idaho 5,280 790 15.8%
New Hampshire 4,990 740 10.2%
Maine 4,970 730 1.0%
Delaware 4,380 660 16.2%
Rhode Island 4,340 640 7.7%
District of Columbia 4,120 630 30.8%
Wyoming 2,860 430 14.4%
South Dakota 2,750 410 13.2%
North Dakota 2,640 390 7.8%
Vermont 2,260 340 15.3%
Guam 1,360 210 25.9%
Alaska 750 110 7.1%
Virgin Islands 330 50 3.1%

Career to college

Build a path toward this work.

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