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Gambling Managers

Plan, direct, or coordinate gambling operations in a casino. May formulate house rules.

Other titles employers use

Casino Manager · Casino Operations Manager · Casino Shift Manager · Gaming Manager · Pit Manager · Shift Manager · Slot Manager · Slot Operations Manager

Inside the work

What you would actually do.

6 responsibilities that define the role, before job titles and workplaces change the details.

  • Resolve customer complaints regarding problems, such as payout errors.
  • Remove suspected cheaters, such as card counters or other players who may have systems that shift the odds of winning to their favor.
  • Track supplies of money to tables and perform any required paperwork.
  • Explain and interpret house rules, such as game rules or betting limits.
  • Prepare work schedules and station arrangements and keep attendance records.
  • Monitor staffing levels to ensure that games and tables are adequately staffed for each shift, arranging for staff rotations and breaks and locating substitute employees as necessary.

Who it suits

Would this work hold your attention?

This career often appeals to people drawn to persuading and organizing work.

Persuading
Leading, selling, starting projects, or making a case
Organizing
Creating order, checking details, and keeping work accurate

Skills and strengths

What you would get good at.

Compare the skills the work relies on, the subjects behind it, and the abilities that make it easier to learn.

Core skills

  • Critical Thinking
  • Management of Personnel Resources
  • Speaking
  • Monitoring
  • Active Listening
  • Social Perceptiveness

Subjects to know

  • Customer and Personal Service
  • English Language
  • Administration and Management
  • Mathematics
  • Personnel and Human Resources

Useful strengths

  • Oral Expression
  • Oral Comprehension
  • Inductive Reasoning
  • Problem Sensitivity
  • Deductive Reasoning

Working day

Picture yourself doing it.

These measures show how much of the day involves people, movement, conversation, and hands-on work.

How this job scores on four measures of working conditions, out of five
MeasureOut of 5What that means here
Close to other people3.8 Shared rooms, but not shoulder to shoulder
On your feet3.5 Up and down through the day
Talking face to face4.9 Continuous — the job is conversations
Working with your hands2.9 Little of the day

Preparation

How people prepare for this work.

Employers usually ask for a high school diploma. Other routes may also lead into the field.

  • High school or less 56%
  • A certificate or some college 37%
  • A four-year degree 7%

Tools of the work

Technology you may use.

  • Spreadsheet software
  • Office suite software
  • Electronic mail software
  • Presentation software
  • Word processing software
  • Calendar and scheduling software
  • Human resources software
  • Internet browser software

Opportunity near you

See where this work is growing.

Choose a state to compare the size of the field, annual openings, and expected hiring change.

Selected stateNevada
People doing this work
1,750
Job openings each year
200
Expected hiring change, 2022–2032
12.9%
Compare every available state
State People doing it Job openings each year Expected change
Nevada 1,750 200 12.9%
Oklahoma 300 30
New Jersey 220 20
Arizona 190 20
Iowa 180 20 5.9%
Illinois 150 20 114.3%
Louisiana 150 20 −6.3%
Washington 140 20 40.0%
Mississippi 110 10
Maryland 90 10 12.5%
New Mexico 90 10 28.6%
Colorado 80 10
Missouri 70 10
Puerto Rico 70 10 16.7%
Indiana 60 10
Wisconsin 60 10 20.0%
Idaho 30 0 50.0%
Oregon 30 0 50.0%
Delaware 20 0
Kentucky 20 0
Nebraska 20 0 100.0%
Ohio 20 0 −33.3%

Career to college

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