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Gambling Surveillance Officers and Gambling Investigators
Observe gambling operation for irregular activities such as cheating or theft by either employees or patrons. Investigate potential threats to gambling assets such as money, chips, and gambling equipment. Act as oversight and security agent for management and customers.
Other titles employers use
Casino Enforcement Agent · Gaming Investigator · Security Officer · Surveillance Agent · Surveillance Investigator · Surveillance Monitor · Surveillance Observer · Surveillance Officer
Inside the work
What you would actually do.
6 responsibilities that define the role, before job titles and workplaces change the details.
- Monitor establishment activities to ensure adherence to all state gaming regulations and company policies and procedures.
- Observe casino or casino hotel operations for irregular activities, such as cheating or theft by employees or patrons, using audio and video equipment and one-way mirrors.
- Report all violations and suspicious behaviors to supervisors, verbally or in writing.
- Develop and maintain log of surveillance observations.
- Inspect and monitor audio or video surveillance equipment to ensure it is working appropriately.
- Review video surveillance footage.
Who it suits
Would this work hold your attention?
This career often appeals to people drawn to organizing, persuading and practical work.
- Organizing
- Creating order, checking details, and keeping work accurate
- Persuading
- Leading, selling, starting projects, or making a case
- Practical
- Building, repairing, using tools, or working outdoors
Skills and strengths
What you would get good at.
Compare the skills the work relies on, the subjects behind it, and the abilities that make it easier to learn.
Core skills
- Monitoring
- Critical Thinking
- Speaking
- Judgment and Decision Making
- Reading Comprehension
- Active Listening
Subjects to know
- English Language
- Public Safety and Security
- Computers and Electronics
- Mathematics
- Administrative
Useful strengths
- Problem Sensitivity
- Selective Attention
- Far Vision
- Oral Comprehension
- Written Expression
Working day
Picture yourself doing it.
These measures show how much of the day involves people, movement, conversation, and hands-on work.
| Measure | Out of 5 | What that means here |
|---|---|---|
| Close to other people | 4.1 | Arm’s length or closer, most of the day |
| On your feet | 1.8 | Mostly seated |
| Talking face to face | 4.7 | Continuous — the job is conversations |
| Working with your hands | 4.6 | Handling tools, instruments or materials |
Preparation
How people prepare for this work.
Employers usually ask for a high school diploma. Other routes may also lead into the field.
- High school or less 86%
- A certificate or some college 9%
- A two-year degree 5%
Tools of the work
Technology you may use.
- Spreadsheet software
- Office suite software
- Electronic mail software
- Presentation software
- Word processing software
- Data base user interface and query software
- Graphics or photo imaging software
Opportunity near you
See where this work is growing.
Choose a state to compare the size of the field, annual openings, and expected hiring change.
- People doing this work
- 2,400
- Job openings each year
- 330
- Expected hiring change, 2022–2032
- 14.3%
Compare every available state
| State | People doing it | Job openings each year | Expected change |
|---|---|---|---|
| California | 2,400 | 330 | 14.3% |
| Oklahoma | 1,720 | 230 | −2.3% |
| Nevada | 900 | 120 | 16.9% |
| Washington | 620 | 100 | 31.9% |
| Connecticut | 480 | 70 | 11.6% |
| Pennsylvania | 450 | 60 | — |
| Minnesota | 400 | 50 | 5.3% |
| Arizona | 380 | 50 | — |
| Mississippi | 350 | 50 | −7.9% |
| Indiana | 330 | 40 | — |
| Missouri | 330 | 40 | −8.3% |
| New Jersey | 280 | 40 | −17.6% |
| Ohio | 280 | 40 | −6.7% |
| Louisiana | 210 | 30 | −4.5% |
| Iowa | 200 | 30 | 5.3% |
| Florida | 190 | 30 | 18.8% |
| Michigan | 160 | 20 | — |
| New Mexico | 160 | 20 | 23.1% |
| Puerto Rico | 160 | 20 | 14.3% |
| Idaho | 150 | 20 | 15.4% |
| Colorado | 140 | 20 | — |
| Wisconsin | 140 | 20 | 7.7% |
| Maryland | 130 | 20 | 8.3% |
| North Dakota | 100 | 10 | — |
| South Dakota | 90 | 10 | — |
| Alabama | 70 | 10 | — |
| Oregon | 70 | 10 | — |
| West Virginia | 70 | 10 | 16.7% |
| Kansas | 60 | 10 | −14.3% |
| Delaware | 50 | 10 | — |
| Nebraska | 20 | 0 | 100.0% |
Career to college
Build a path toward this work.
Start with a related major, then compare colleges where students complete that field.
Where to study
Colleges with strong activity in these fields.
Start with program size, admission, and likely cost. Open a college for the full picture.
CUNY John Jay College of Criminal Justice
- Degrees each year
- 1,454
- Admit rate
- 57%
- Annual cost after aid
- $7,000
Southern New Hampshire University
- Degrees each year
- 895
- Admit rate
- 96%
- Annual cost after aid
- $37,000
Sam Houston State University
- Degrees each year
- 888
- Admit rate
- 85%
- Annual cost after aid
- $16,000
Liberty University
- Degrees each year
- 572
- Admit rate
- 99%
- Annual cost after aid
- $27,000
Florida State University
- Degrees each year
- 554
- Admit rate
- 25%
- Annual cost after aid
- $10,000
California State University-Sacramento
- Degrees each year
- 539
- Admit rate
- 94%
- Annual cost after aid
- $9,000
Florida International University
- Degrees each year
- 492
- Admit rate
- 59%
- Annual cost after aid
- $11,000
The University of Texas Rio Grande Valley
- Degrees each year
- 476
- Admit rate
- 85%
- Annual cost after aid
- $6,000
Compare every college offering casino operations and services